Opening hours:
Monday to Friday: 08:00 – 19:00
Saturday to Sunday: 09:00 – 19:00

Check-In times:
Monday to Sunday: 16:00 – 19:00


Check-Out times:
Monday to Sunday: until 11:00
If you have any questions or wishes, please do not hesitate to contact us at + 41 44 554 41 41 or


User: CS103                     
Password: CityStayAG103


Apartment Keycard
With your keycard you can open the main entrance, your apartment, the garbage room, the door to the washing rooms and the luggage room.


You can do your washing by your own. Therefor are washing machines and drier at your disposal in the washing rooms. To get to the washing rooms please follow the stairways downwards to the basement. And through the door, which can be opened with your keycard. After going down the staircase once more you find the washing rooms straight ahead.
Please be aware that you require Swiss coins to operate the machines.


Luggage Room
The luggage room is located in the fist basement to the right when standing in front of the small reception table. Please go through the right door and straight towards the luggage room. You can open the luggage room, with your keycard or by entering the PIN-Code 10306. You may leave your luggage in this room, if you arrive before the Check-In time or depart after the Check-Out time.


Personal belongings
Please do not leave any personal belongings in the common areas such as the main entrance, stairwell etc.


We supply you with ordinary black garbage bags, which our housekeeping disposes and replaces with an empty one while performing their weekly cleaning. If you have more garbage in a week you have an additional substitute bag at the bottom of your dustbin. You can throw the black garbage bags into the containers which are located in the garbage room in the frist basement next tot he luggage room. The room is labeled with „garbage room“.

There are three different containers: 1x glass / 1x paper / 1x all other rubbish / 1x PET.

Please dispose your garbage into the correct container as we try to recycle as good as possible. The environment and we thank you for this.