Opening hours:
Monday to Friday: 08:00 – 19:00
Saturday to Sunday: 09:00 – 19:00

Check-In times:
Monday to Sunday: 16:00 – 19:00


Check-Out times:
Monday to Sunday: until 11:00

If you have any questions or wishes, please do not hesitate to contact us at + 41 44 554 41 41 or


User: CS102                     
Password: CityStayAG102


Apartment Keycard
With your keycard you can open the main entrance, your apartment, the washing rooms and the luggage room.


You can do your washing by your own. Therefor are washing machines and drier at your disposal in the three washing rooms in the basement. You can access the washing rooms by taking the stairs or the elevator to the basement and go through the door to your right in front of the reception area. Please be aware that you require Swiss coins to operate the machines.


Luggage Room
The „luggage room“ is located behind the washing rooms at the end of the corridor in the basement. You can access this room either with your keycard or with the code 10208. You may leave your luggage in this room, if you arrive before the Check-In time or depart after the Check-Out time.


Personal belongings
Please do not leave any personal belongings in the common areas such as the main entrance, stairwell etc.


We supply you with ordinary black garbage bags, which our housekeeping disposes and replaces with an empty one while performing their weekly cleaning. If you have more garbage in a week you have an additional substitute bag at the bottom of your dustbin. You can throw the black garbage bags into the container at the front of the house.

To open the lock at the containers, please enter the code 147. There are three different containers:
1x glass / 1x paper / 2x all other rubbish

Please dispose your garbage into the correct container as we try to recycle as good as possible. The environment and we thank you this.