Opening hours:
Monday to Friday: 08:00 – 19:00
Saturday to Sunday: 09:00 – 19:00

Check-In times:
Monday to Sunday: 16:00 – 19:00


Check-Out times:
Monday to Sunday: until 11:00
If you have any questions or wishes, please do not hesitate to contact us at + 41 44 554 41 41 or


User: CS104                     
Password: CityStayAG104


Apartment Keycard/key
With your keycard/key you can open the main entrance at Forchstrasse, the side entrance at Rankstrasse, your apartment, the luggage room as also the access balconies.


You can do your washing by your own. Therefor are washing machines and drier at your disposal in the washing rooms. Please be aware that you require Swiss coins to operate the machines.
One washing room is located at the entrace at forchstrasse in the middle of the staircase between the ground and the first floor. The second washing room in opposite the elevator when you go into the side entrance at Rankstrasse. Please enter the door opposite of the elevator and go straight ahead through the next door.


Luggage Room
You find the luggage room in the basement of Forchstrasse. Please enter the first door to your left after coming into the building at the main entrance. After that please go down the two staircases. You can access this room either with your keycard or with the code 10432. You may leave your luggage in this room, if you arrive before the Check-In time or depart after the Check-Out time.


Personal belongings
Please do not leave any personal belongings in the common areas such as the main entrance, stairwell etc.


We supply you with ordinary black garbage bags, which our housekeeping disposes and replaces with an empty one while performing their weekly cleaning. If you have more garbage in a week, you have an additional substitute bag at the bottom of your dustbin. You can throw the black garbage bags into the container at the back of the house, when turning left after exiting the side entrance at Rankstrasse.

To open the lock at the containers, please enter the code 147. There are different containers:
1x paper / 2x all other rubbish. The container for glass and the PET-Container are located in the corridor next to the washing room at Rankstrasse.

Please dispose your garbage into the correct container as we try to recycle as good as possible. The environment and we thank you for this.